Contact information

Last updated: October 14, 2026

We’re happy to help with questions about your order, delivery, products, returns or refunds. You can reach Silk Sciences using any of the options below.

Silk Sciences

Email: info@silksciences.com
Phone: 03004807228
WhatsApp: https://wa.me/923004807228
Website: silksciences.com

Social Media

How We Can Help

You can contact us for:

  • Order confirmation and order status
  • Delivery and tracking questions
  • Product information and how to use our products
  • Returns, replacements and refunds (please see our Refund Policy)
  • Complaints and feedback

When Contacting Us About an Order

To help us respond faster, please include:

  • Your full name
  • Your phone number
  • Your order number
  • A short description of your question or problem, with photos or a short video if the product or parcel is damaged

Response Time

We try to reply to all messages as quickly as possible. WhatsApp is usually the fastest way to reach us.